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   您的位置: 首页 > 台球技术 > 撞球达人与John Barton 针对仿冒JB杆筒的声明
撞球达人与John Barton 针对仿冒JB杆筒的声明
编辑:撞球达人    日期:2011-07-24

最近一位刚收到JB 5孔手工杆筒的球友,辛苦等了三个月的时间终于拿到了杆筒,但是却和我抱怨说有人说他的杆筒不是正品。我和John 听了感觉很滑稽,又很生气,有些无语。



个别商家销售仿冒的JB杆筒,居然反过来指责我们的正品JB杆筒,对客户造成不好的影响,甚至心里因素作祟,还怀疑是JB杆筒品质不好,还拿出仿品的JB杆筒进行比较,恰恰就是比较反而能说明JB杆筒和仿冒品的区别。因网络的影响力很大,所以我和John Barton 通了电话,也看了仿冒JB杆筒的图片,特别做如下声明:


目前中国内所有的正品JB杆筒都来自唯一的撞球达人台球用品。一些个别地方出现的仿冒JB杆筒,有的是完全复制JB网站上的客户定制品,甚至连客户个性化名字都完全复制,还有的是直接制作JB没制作过的款式,然后肆意打JB cases的商标,这些仿制品皮料次,做工粗糙,无正品的质感也没有能使用终身的品质,为此John 特意来邮件说明如下 :


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Subject: Satisfaction Guarantee and Counterfeit products


 


Dear James,


 


We have a 100% satisfaction guarantee.  If a customer is not happy with a case then we will do whatever we can within reason to make them happy. This includes building a new case if we must.  We ask that the customer inspect their case when they receive it so that we may get it back in an unused condition if they are not happy.


 


I understand that you have a customer who is not happy with our work and our design.  Regarding design we can assure you and the customer that this tooling design is the only one we have ever done.  It is 100% unique.  For the workmanship we work to the best practices of leather working and I am confident that our cases are as good or better than any similar case in the world.  However as I said we want the customer to be satisfied and so as long as he can tell us where he feels we need to improve then we can build another case with special attention to his concerns.


 


Regarding the delivery time.  We are booked solid with custom orders and we do not build cases with any shortcuts like the cheap copycats do.  We build cases to last a lifetime and so we feel that the time it takes us to build it is worth the wait.  If a person does not wish to wait then we are happy to send them to another case maker and move to the next person in line.


 


 


There are many choices for cases out there including shitty copies of our product.  Most customers do not understand the art of making leather cases and sorbet only see the ouside.  In fact there is three times as much work in our cases in a lot of critical areas to insure that the case will be protective and durable for a lifetime.  We follow the tradition of leatherworkers who build products to be usednhard like saddles and hunting gear, products where someone's life might depend on the quality of the construction.


 


So this brings me to the asssholes who are copying our case and even daring to use my name.  These people have no morals but more importantly they have no warranty.  They don't take responsibility for the product because they are using my name and reputation.  They have no reason to do good work and it shows on their products.  Nothing as bad as the case in these pictures will ever go out of my shop.


 


I feel bad if anyone gets fooled into purchasing these awful copies.


 


I will do everything I can to alert the consumers to them and try to find the people responsible and take action towel this thievery of my brand and designs.  Beside us you are the ONLY authorized dealer of JB Cases in China and we will let everyone know it.


 


Thank you for your support.


 


Best regards,


 


John Barton, JB Cases Maker


 


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邮件大意翻译如下


 


满意度保证及伪造品


 


James,我们有一个100%满意的保证,如果客户对他的杆筒不满意,我们会尽可能做能做的满足客户包括重新制作杆筒,我们让每一个客户收到的时候仔细确认他的杆筒,这样以便有需要的时候,可以原样返回。


 


我了解到最近你有一个客户不满意我们的款型设计和制作效果。说到款型设计,我们尽我们最大努力让每一个客户的杆筒都不重样,100%唯一,这是为什么客户反馈说收到的和之前的有所不同 ;而说到制作效果,我们对我们多年皮具制作的经验非常有信心,我们的产品的皮具质量一定不输与或者好过世界上任何类似的杆筒。然而我们总希望客户满意,如果客户能和我们沟通并告诉我们如果做的让他觉得更好,我们也可以投入特别的注意力再行制作。


 


再谈到交付时间。我们不断的收到稳定数目的客户订单,然而我们不会像一些仿造品一样,缩短制作时间降低品质,不走捷径。我们做的是使用终身的杆筒,所以我们觉得为这样一个杆筒花费等待时间是值得的。如果一个客户不想等待这么长的时间,我们乐意推荐他找其他制作者并把下一个排队等待的客户提上来


 


现在消费者面对的杆筒有多种选择,有的品质低劣就好像我们产品的仿造品,有一些客人可能会为表面的外观吸引,那是因为不是所有的人都了解真皮杆筒制作的艺术。事实上在很多最关键的部分我们所花的工时都是这些仿造品的三倍,这样才能保证杆筒的保护性,才能用的久。我们一直坚持一些老皮具匠的传统来制作杆筒,这些做法通常应用在一些马鞍和舰艇操舵等质量与生命相关联的设备上。


 


所以这些品质低劣又敢冒用我名字的仿造品激怒了我。这些人完全没有道德,更重要的是完全没有品质保证,他们不对这些产品质量负责,因为冒用的是我的名字和我的名声。所以他们根本不会花费精力制作好的产品。类似下面这个仿品如此低劣的品质是没法从我的工作室出去的。


 


如果有人被愚弄买到了这些低劣的仿造品,这会让我感觉很糟糕,我会尽可能警告消费者,并且努力找到这些偷窃我的品牌和设计的人,并采取必要的行动,而目前你是我在中国唯一承认的JB杆筒销售商,而且我们会让大家都知道这一点。


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以上是John Barton 原文,英文好的朋友可以自己阅读,在我看来JB正品的品质和质感,是明显和仿品有区别的,下面就一个正品JB和仿造品进行图片比较,让广大球友擦亮眼睛:






 

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